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Covid-19

The UK Government has removed lockdown measures and relaxed a number of previous
restrictions as of 19th July 2021, but are continuing to urge caution.

As the Coronavirus (COVID-19) global health issue continues we would like to explain our on-going efforts to manage these events and mitigate potential impacts to operations.

ARRANGEMENTS FOR VIEWINGS AND VALUATIONS

  • Physical Viewings will only take place with suitably qualified viewers who are seriously interested in the property.
  • Viewings will be conducted by appointment only.
  • The number of viewers attending on any given appointment, will be kept to a minimum.

Viewers Responsibilities

  • Please advise us if you have displayed any symptoms of COVID-19 and/or have received a positive diagnosis. (We will be asking the same question of our vendors and our team)
  • Viewers are encouraged to wear a mask.
  • Please maintain a 1m separation from the agent and household occupants at all times.
  • Please sanitise before entering the property and avoid touching surfaces within the property.
  • Please try to avoid transmission during appointments, for example, by not sharing pens or other objects or shaking hands .

Agent Responsibilities

  • Should our agents display symptoms of COVID-19 or receive a positive diagnosis, they will not be attending viewings.
  • Agents will be wearing a face mask.
  • Agents will keep a 1-metre distance from the viewer and household occupants in line with public health advice
  • Agents will be following the advice to avoid touching surfaces
  • We aim to avoid transmission during appointments, for example, by not sharing pens or other objects or shaking hands

Seller Responsibilities

We ask our vendors to :

  • Inform us if they have displayed any symptoms of COVID-19 and/or have received a positive diagnosis. In either case viewings/valuations at their properties will not take place.
  • Open internal doors prior to viewings
  • Open appropriate windows before, during and after the viewings to ventilate the property.
  • Turn on any lighting so that agents and viewers will touch as little as possible at the property.
  • If possible, leave the property whilst the viewing is taking place.

OUR OFFICE

Our estate agency office will remain open by appointment only, and in order to ensure our team and customers remain safe, our offices have taken strict precautions, including :

  • Our office has been certified as operating within COVID-19 safety guidelines and we have completed a full risk assessment.
  • Enhanced cleaning measures of all areas, surfaces, and property keys.
  • Distancing of work-stations.

We remain committed to providing a full service via telephone 01179731516 and email: post@hydes.co.uk

If you require an appointment for a viewing or valuation, or have any further questions, please contact us via these channels.

Kind regards,
The Hydes Team